Welcome to Your Pharmacy Benefits Hub!

We are thrilled to have you join our growing community of members who have entrusted us with their healthcare needs. As a leading PBM, we are dedicated to ensuring you receive the highest quality pharmacy benefits and exceptional service.

Empower your health journey with AscendPBM, your path to wellness begins here!

Member Documents and Forms.

ACH Authorization Form

Direct Member Reimbursement (DMR) Form

Direct Member COVID-19 Test Reimbursement (DMR) Form

Mail Order

By using Mail Order for maintenance medications, you can:

Receive an extended supply of medicine
Enjoy convenient, free delivery to a location of your choice
Speak with a registered pharmacist 24 hours a day
Order refills online or by phone 24 hours a day

Please note: Not all prescription drug benefit plans offer mail-order service. Please check your plan’s Benefits Guide or call the Member Help Desk at (833) 200-5040 to learn if your plan offers mail order service.

Get started with Mail Order

Maximizing health outcomes, one prescription at a time.

Frequently Asked Questions (FAQs)

ASCEND has over 65,000+ pharmacies in their network, including CVS®, Walgreens®, and Rite Aid® pharmacies, which are easily accessible for most members in their service area. Use the pharmacy finder tool to check if your pharmacy is ‘in network’ or to find a network pharmacy nearby.
- Members will experience savings by using ‘in-network’ pharmacies.
- Pharmacists at ‘network pharmacies’ have access to your prescription insurance.
- Your ‘in network’ pharmacist will see if you’re responsible for any prescription costs (e.g., your copay, any applicable coinsurance or deductible)
ASCEND has a comprehensive list of covered drugs called a Formulary or Preferred Drug List. It includes the most commonly covered medications, information about drug tiers, and any restrictions or special requirements.
We may add or remove drugs from the formulary during the year. This includes changes to prior authorization requirements, step therapy, quantity limits, and moving a drug to a higher cost-sharing tier.